Memo to Circulation Staff - May 1994

Memo to Circulation Staff - May 1994

Board of Trustees
Board of Directors
John Moorman
Decatur Public Library
Decatur IL
Customer Service Seminar
Patron Type
Patron Wants
Public Relations
Phone Technique
Communcation

This is a memo to the circulation staff concerning a seminar that a number of library staff attended. This seminar was on Customer Service. Topic included patron type, patron wants, public relations, phone techniques, and communication.

Susan
Circulation Department

Records of the Decatur Public Library Board of Trustees

Decatur Public Library, Decatur IL

May 1994

Board of Directors
John Moorman

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DPL Institutional Records

.pdf

English

document

BM1516

Board of Directors, memo, Decatur Public Library, Circulation Department, Decatur IL

document

paper